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> Avatar or Personal Photo Problems?
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So you want an image ("Avatar") of your choice to show up under your name, huh?

Here's how:

1. Click the My Controls link, located near the top of the forum.
2. In the menu to the left, under "Personal Settings"; click Edit Avatar Settings.
3. Click the Browse button to find the image you want (which you have saved on your computer).
4. Click Update Avatar.

You can change this image whenever you like. Simply repeat the steps above.



Problems replacing your Avatar or Personal Photo?
If, after you have tried to change your Avatar/Personal Photo, it looks as if your old image is still there... it's probably because the image has got "stuck" in your browser (Explorer, Firefox, Mozilla, Opera, Netscape etc) memory.

Try looking at a topic where you can see your avatar (or click on your own name in a topic to view your profile and personal photo), then hold down the SHIFT key on your keyboard while you click the Refresh/Reload button in your browser.

This should refresh the page, empty your browser's memory (cache) and you should now see the new avatar you've chosen.



You Avatar looks stretched?
Large images are automatically re-sized to fit into the forum. This is most likely the reason why your image looks stretched.

If you own a graphics program (such as Paint or Adobe Photoshop) and know how to re-size images; the maximum width for your avatar is 144 pixels and the maximum height is 150 pixels.



Can't get the image to upload?
If you can't get your avatar to work at all, you might be trying to use an image which can't be used on the Internet. In that case you should see this error message:

    Sorry, an error occurred. If you are unsure on how to use a feature, or don't know why you got this error message, try looking through the help files for more information.

    The error returned was:

    You are not allowed to upload that type of file as an avatar or personal photo

This means that the image you tried to use was not a .gif .jpeg .jpg or .png . Please pick another image (unless you know how to re-save the image as one of the accepted formats in a graphics program).



You see a "broken image" symbol instead of your Avatar/Personal Photo?
If you see a "broken image" symbol (like the "red cross", in Explorer) instead of the image you've chosen you should try uploading the image again. 
In rare cases the image may be damaged, which will also result in a "broken image" symbol. 

If you can't get the image to work, even after a second try, you will have to pick another image unless you are able repair the image in a graphics program.



I hope this help topic has solved your problem. If the issue was not resolved by following these instructions; feel free to post a topic about it in Request/Help Central.
Lo-Fi Version Time is now: 18th December 2017 - 12:02 PM